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Updated on Author: Contributor: Sergei Lemberg

Are You Being Called By Asset Collection Experts?*


Are you being called by Asset Collection Experts?* Here’s what you need to know.

When you encounter financial difficulties, you could soon have to choose between paying your student loans and paying the rent. When you opt for the latter, you could find yourself being pursued by an aggressive debt collector. If they harass you for making a necessary choice, learn more about your rights.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA, places strict guidelines on what third party debt collectors may say and do while trying to collect a consumer debt. Activities like those below are illegal and can result in major consequences for a company, including loss of its license.

  • Using profane or obscene language
  • Contacting your friends, family and co-workers and discussing the debt with them
  • Calling you before 8:00 a.m. and after 9:00 p.m. in your time zone
  • Threatening legal actions they cannot take, such as having your property seized and wages garnished
  • Calling before 8:00 a.m. and after 9:00 p.m. in your time zone.
  • Contacting you directly even after you’ve hired an attorney to represent you in the matter

Is Asset Collection Experts Calling You?

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Company Profile: Asset Collection Experts

If you are being called by Asset Collection Experts, information about the company is below.

Asset Collection Experts, which also does business as Ace Adjustment Co., Inc. is a debt collection company located in Colorado Springs, Colorado. It was established in 1969, has less than 10 employees, and is managed by its President, Richard Mills. Civil litigation records digitized at the PACER (Public Access to Court Electronic Records) website suggest that consumers who felt they were being harassed by Asset Collection Experts went to court to demand compensation for perceived violations of their rights.

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Alleged Violations against Asset Collection Experts

Jonathan Hemphill vs. Ace Adjustment Co., Inc. d/b/a Asset Collection Experts*

According to PACER, on April 24, 2013, Asset Collection Experts had Colorado resident Jonathan Hemphill served with a summons and complaint in an attempt to collect a debt. Immediately afterwards he called the agency to discuss the matter, and later claimed that Asset Collection Experts representatives used an offensive and demeaning tone with him, calling him stupid twice. Mr. Hemphill also stated that during a subsequent conversation, he was told that legal fees were being added to the debt, and that it was accruing $115.00 a day in interest. Frightened, he borrowed money from a family member and paid $498.00 out of fear that the debt would multiply within days and then be too exorbitant to pay at a later date.

Feeling harassed by Asset Collection Experts, Mr. Hemphill hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:

Later, a judge ruled in favor of the plaintiff against Asset Collection Experts.

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Hire an Attorney

The phone number for this debt collection agency is 1-719-634-7707. If you see it on your caller ID when the phone rings, it means that you are being called by Asset Collection Experts. If they use abusive language and misrepresent how much you actually owe, hire a consumer attorney who can help you file a claim against Asset Collection Experts. If you win your case, you could receive $1,000 per FDCPA violation, so never be afraid to exercise the rights that the law gives you.

*Case taken from PACER (www.pacer.gov). File number is Case 1:13-cv-01214-RM-BNB from the United States District Court for the District of Colorado.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Asset Collection Experts, or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributor: Sergei Lemberg
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