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Updated on Author: Contributor: Sergei Lemberg

Is CBE Group, Inc Calling You?

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When you’re in serious debt, the phone becomes the thing of nightmares for you. Every time it rings you cringe, wondering if another debt collector is on the line. Many of them can be intrusive and nasty, embarrassing you in front of your friends and family and threatening to send you to jail. Fortunately, there is a law in place to protect you from harassment and humiliation at the hands of third-party debt collectors.

Is CBE Group legit?

Yes, CBE Group is a legitimate collections company. In fact, CBE Group is accredited by the BBB and has received an A+ rating from the BBB. According to the Better Business Bureau, the collection agency was incorporated in 1985 and has been accredited since 1992. CBE Group does not have a website that provides information on their collections practices, but does allow consumers to sign in and pay off debt on their website. Zoominfo.com reports that CBE Group has a revenue of $174 million and Buzzfile estimates CBE’s size at 900 employees.

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Who does CBE Group collect for?

CBE Group collects debts of all kinds of sectors: healthcare, credit card, telecommunications, and many others. CBE Group has even partnered with the IRS to collect past due federal taxes, and has a lucrative existing relationship with the U.S. Department of Education to collect from thousands of individuals nationwide who are drowning in student loan debt. CBE’s services are structured into four divisions: third-party collection; first-party collection; fraud detection services; and batch skip tracing.

CBE Group does not explain their collections process, or their ability to follow professional guidelines on their website. It should be noted, however, that CBE Group is one of the largest and most profitable debt collection agencies in the country, as they utilize both first and third party collections.

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How many complaints are there against CBE Group?

Currently, on the BBB there are 378 complaints posted in the last 3 years regarding CBE Group’s practices. 184 of the posted complaints were closed within the last 12 months. The majority of the complaints allege that CBE group uses unlawful collections practices, harassing and pestering alleged debtors. There are also 34 reviews posted on the BBB regarding CBE Group, the majority of which are one star reviews. Additionally, on Google Reviews, CBE Group has 608 posted reviews with a 1.2 star average rating.

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CBE Group Contact information

Address: 1309 Technology Pkwy Cedar Falls, IA 50613-6976
Telephone: (319) 234-6686
Website: https://www.cbegroup.com

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Can CBE Group sue me and garnish my wages?

Yes, CBE Group can sue you if they have a valid claim against you. However, it is illegal for CBE Group to threaten to sue you or garnish your wages based on an illegitimate debt. Though this practice is illegal, many collection companies will try to sue you and garnish your wages even if they know you do not owe the alleged debt. Stay safe and contact an attorney to fight off wrongful collections practices.

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Can I sue CBE Group for harassment?

Yes you can sue CBE Group for harassment. Harassment is a violation of federal collections law. If you find that you are being harassed by CBE Group you should contact an attorney to sue and protect your assets. Ultimately, suing awards consumers the ability to recover money as compensation for wrongful collections practices. Moreover, the Fair Debt Collections Practices Act (FDCPA) protects consumers like you, awarding damages of up to $1,000, plus attorney fees and court costs to victims of wrongful collections practices. The FDCPA protects consumers like you and should be utilized by an attorney to help those at risk. Call an attorney today if you are in need.

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How often can CBE Group Call?

CBE Group can only call within federally designated guidelines. In November 2021, the government enacted the Debt Collection Rule, which clarified that a debt collector is presumed to have violated the law if they place a telephone call to you about a particular debt

  • More than seven times within a seven-day period, or
  • Within seven days after engaging in a telephone conversation with you about the particular debt.

Additionally, even if the phone calls you are receiving do not fall within these parameters, a collector can also violate federal law by utilizing phone calls to harass, oppress, or abuse consumers.

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How to stop CBE Group calls?

You can stop CBE group calls in two important ways, filing a complaint, and obtaining assistance from an attorney. Your attorney will utilize the Fair Debt Collections Practices Act (FDCPA) to provide you protection from improper collections practices. The FDCPA prohibits actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. Additionally, you can receive additional protection under the FCRA and the Telephone Consumer Protection Act (TCPA), as well as the Consumer Financial Protection Act (CFPA). You may have a case if..

  • You are receiving multiple calls per week from third party collection agencies.
  • You are receiving early morning or late night calls from debt collectors
  • You are receiving calls at work from a debt collection agency
  • Debt collectors are calling your family, friends, neighbors, or coworkers
  • Collectors are threatening you with violence, lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

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Does CBE Group hurt my credit score?c

CBE Group can hurt your credit score if they report your debt, or alleged debt to a credit reporting agency. In order to get ahead of the game, contact an attorney to prevent the debt from being reported all together. Additionally, if the debt has already been reported, contact an attorney to remove the wrongfully reported debt that is harming your credit score.

*The content of this article is not applicable solely to CBE Group, Inc, but to any third-party collection agency by which you claim to have been harassed.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

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