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Updated on Author: Contributor: Sergei Lemberg

Are You Being Called By Collection Recovery Services, Inc.?*


With the economy in difficulty, many people across the country are defaulting on their credit cards, student loans, and medical debt in record numbers. Unscrupulous debt collectors are often abusing those people to collect on the outstanding balances.

If you are mistreated in this manner, the good news is that you have legal remedies to make it stop.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA, protects you from being harassed or abused by third-party debt collectors. With the help of a seasoned consumer rights attorney, you can exercise your rights under the FDCPA to end the harassment and even seek a monetary remedy.

  • Making a collection call before 8:00 a.m. or after 9:00 p.m.
  • Making threats to take actions the company has no intention of carrying out
  • Using profane and obscene language
  • Continuing to contact you after being given written notice to cease communication
  • Attempting to collect on a debt you do not owe
  • Talking to anyone other than you, your spouse, or your attorney about your debt

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Company Profile: Collection Recovery Services, Inc.

If you are being called by Collection Recovery Services, Inc., the company’s history and particulars are below.

Collection Recovery Services, Inc. is a debt collection agency located in Glen Mills, Pennsylvania. It was founded in 1997, has around four employees, and is managed by Mike Sloan. A review of litigation files at the PACER website reveals that consumers who felt that they were being harassed by Collection Recovery Services, Inc. went to court to contest the company’s claims.

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Alleged Violations against Collection Recovery Services, Inc.

According to PACER, on or about April 8, 2013, Collection Recovery Services, Inc. called the sister of a New York consumer it was trying to collect from. It allegedly left a message for the consumer regarding a debt.

Upset, she contacted the company and told it not to contact her family. She also stated that the debt in question had been paid years ago, but the agency allegedly continued to attempt to collect the account.

Feeling harassed by Collection Recovery Services, Inc., the consumer sued the company for violating her rights under the FDCPA in the following manner:

  • Using false, deceptive and misleading means to collect a debt
  • Communicating with an uninvolved third party about the debt

The matter was later dismissed.

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Hire a Consumer Lawyer

The phone numbers for Collection Recovery Services, Inc. are:

When these numbers appear on your caller ID, it’s an indicator that Collection Recovery Services, Inc is on the line. If they send try to collect a debt that has already been paid and even discuss the situation with your family, contact a consumer lawyer who can work with you to file a claim against Collection Recovery Services, Inc.

Under the FDCPA, you may be able to recover $1000 per violation in statutory damages, so don’t forget that you have rights in these situations.

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Additional Resources

Case taken from PACER (pacer.gov). File number is Case 5:13-cv-00973-LEK-DEP from the United States District Court for the Northern District of New York.

*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Collection Recovery Services, Inc., or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributor: Sergei Lemberg
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