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Updated on Author: Contributor: Sergei Lemberg

Are You Being Called By Complete Payment Recovery Services*

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Are You Being Called By Complete Payment Recovery Services*? Here’s What You Need to Know

For thousands of consumers, life is a daily struggle because debt collectors will not leave them alone. They receive harassing phone calls at all times of the day and night and even at work. Although a collection agency may tell you that they have the right to harass you until you pay them, the truth is otherwise.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA, has been protecting the rights of indebted consumers for over 40 years. If a third-party collection agency uses these types of pressure tactics to make you pay a debt, they are breaking the law.

  • Trying to collect a debt discharged in bankruptcy
  • Communicate negative information to the credit bureaus to cause trouble
  • Calling you at work although such calls were prohibited by your employer
  • Shouting and swearing at you over the phone
  • Threatening legal actions it has no intention of taking, such as serving you at work
  • Calling you outside the hours of 8:00 a.m to 9:00 p.m. in your time zone

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Company Profile: Complete Payment Recovery Services

If you are being called by Complete Payment Recovery Services, additional company details are below.

Complete Payment Recovery Services is a debt collection agency located in Saint Petersburg, Florida. It was founded in 2001, has fewer than 10 employees, and is managed by its President, Barbara A. Akins. According to the Better Business Bureau, 61 complaints have been filed against the business in the last three years. Digitized records at the PACER website reveal that consumers who believed they were being harassed by Complete Payment Recovery Services went to court to fight back.

Are You Being Called By Complete Payment Recovery Services*

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Alleged Violations against Complete Payment Recovery Services**

According to PACER, on or around July 2012, Complete Payment Recovery Services started calling a Maryland consumer to collect a debt. He complained that he received calls on his cell phone nearly every day, sometimes three to four times a day. Each time he answered the phone, he allegedly got a recorded message. He also alleged that he had never received a debt validation package from the company.

Feeling harassed by Complete Payment Recovery Services, the consumer sued the company for allegedly violating his rights by:

  • Using an autodialer to call him
  • Using harassing and abusive means to collect a debt
  • Using unfair and unconscionable means to collect a debt
  • Failing to send a debt validation letter

The matter was later settled.

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Hire a Consumer Lawyer

The phone numbers for Complete Payment Recovery Services are:

If you see them on your caller ID, be aware that Complete Payment Recovery Services is trying to collect a debt from you. If they use an autodialer to harass you and fail to validate the debt, hire a consumer lawyer and file a claim against Complete Payment Recovery Services to get the compensation you deserve. When a collection agency violates your rights, the FDCPA gives you the standing to sue, so take action to bring the harassment to an end.

**Case taken from PACER (pacer.gov). File number is Case 1:13-cv-02072-JKB from the United States District Court for the District of Maryland.

*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Complete Payment Recovery Services, or any other third-party collection agency, you may not be entitled to any compensation.

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Additional Resources

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributor: Sergei Lemberg
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