Are you being called by Mauconduit & Luna, LLC?* Here's what you need to know.
Sometimes it feels as if you will never be free of debt again. You keep trying to pay it down, but punitive interest rates keep the balances high. When you finally miss a few payments and debt collectors begin to call and send letters, the stress levels become even more intense, especially if those collectors behave in ways that diminish you and violate your rights.
Your Rights Under the FDCPA
In 1977 Congress passed the Fair Debt Collection Practices Act, or FDCPA, to protect consumers like yourself from abusive debt collectors. In addition to giving you a right to dispute a debt and demand no further contact, the FDCPA punishes collection agencies that use tactics like the following:
- Failing to identify themselves during each communication as a debt collector
- Pretending to be police officers, government officials, or federal agents
- Telling your friends, neighbors, and co-workers that you owe a debt
- Using profane and abusive language
- Calling the consumer at work after being informed that the workplace does not allow non-business calls
- Ignoring a cease communications notice or directly contacting someone who has legal representation with regards to the debt
Company Profile: Mauconduit & Luna, LLC
If you are being called by Mauconduit & Luna, LLC, information about the company is below.
Mauconduit & Luna, LLC, is a debt collection agency located in Peachtree City, Georgia. It was established in 2010, has less than 10 employees, and is managed by its owner, Ineabelle Buitrago. Lawsuit records archived at the PACER (Public Access to Court Electronic Records) website, people who believed they were being harassed by Mauconduit & Luna, LLC confronted the agency in federal court
Alleged Violations against Mauconduit & Luna, LLC
Teela Lloyd vs. Mauconduit & Luna, LLC et al*
According to PACER, in or around June 2011, Mauconduit & Luna, LLC started trying to collect a debt from Pennsylvania resident Teela Lloyd. She later complained that the agency called her more than 20 times a month and even left a voice message on the answering machine of her boyfriend’s father. The message allegedly accused her of “writing out fraudulent checks and signing his name.” The caller, who identified himself as Victor Gage, asked the father to return the call and help the agency find Ms. Lloyd so his name could be removed from the checks.
When Ms. Lloyd returned the call, Mr. Gage allegedly told her that what she was doing was wrong and that she would be picked up and taken to jail if she did not honor the “bad checks”. When she denied writing any checks, he transferred her to a woman who allegedly identified herself as an attorney and advised Ms. Lloyd to provide a Visa card number so that she would look “tangible” in court and prevent the police from taking her to jail.
In July 2011 Mr. Gage allegedly called Ms. Lloyd’s home and told her seven-year-old daughter that if she did not take a message, her mommy would be going to jail.
Feeling harassed by Mauconduit & Luna, LLC, Ms. Lloyd hired a consumer attorney and sued the company for allegedly violating the FDCPA by:
- Disclosing her alleged debt to third parties
- Calling her at times and places known to be inconvenient
- Using abusive and oppressive means to collect a debt
- Threatening legal action they did not intend to take
- Using false, deceptive, and misleading means to collect a debt
- Failing to identify themselves as debt collectors in all communications
- Failing to send her debt validation information
The matter was later resolved.
Hire an Attorney
The phone number for this collection agency is 1-404-944-6258. If you see it on your caller ID when the phone rings, it means that you are being called by Mauconduit & Luna, LLC. If they call you at a harassing rate and imply that you can go to jail if you don’t pay what they are demanding, hire a consumer attorney who can help you file a claim against Mauconduit & Luna, LLC. If the outcome is in your favor, you could be awarded $1,000 per FDCPA violation, as well as applicable costs, and damages. An attorney will help you safeguard your rights when collection agencies try to abuse them.
*Case taken from PACER (www.pacer.gov). File number is Case 4:11-cv-02168-YK from the United States District Court for the Middle District of Pennsylvania.
Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Mauconduit & Luna, LLC, or any other third-party collection agency, you may not be entitled to any compensation.