Are you being called by Midwest Support Services, Inc.?* Here's what you need to know.
Debt can feel like a crushing burden, and it becomes even worse when collection agencies act like they have your number on speed dial. Some debt collectors will even call your friends, family, and workplace when they have no valid reason to do so. When it becomes clear that they are intent on harassing you into paying, they’ve crossed the line.
Your Rights Under the FDCPA
At one time, abusive debt collection tactics were the industry norm. The situation quickly grew out of hand when consumers opted for personal bankruptcy to stop the harassment. The Fair Debt Collection Practices Act, or FDCPA, was established in 1977 to protect debtors from being bullied and abused into insolvency and continues to prohibit collection tactics like those below.
- Using profane and obscene language
- Calling at all hours of the day and night
- Telling your friends, neighbors and co-workers that you owe money and they are trying to collect it from you
- Contacting you at work after you tell them that your boss won’t let you take such calls
- Making legally insupportable threats
- Failing to identify themselves as debt collectors in each communication
Company Profile: Midwest Support Services, Inc.
If you are being called by Midwest Support Services, Inc., information about the company is below.
Midwest Support Services, Inc. is a debt collection company located in St. Charles, Missouri. It opened for business in 1994, has an estimated 10 to 19 employees, and is managed by owner Donna Kelcher. The BBB has assigned it a rating of D+. Records digitized at the PACER (Public Access to Court Electronic Records) website confirms that indebted consumers who believed they were being harassed by Midwest Support Services, Inc. decided to act on their rights and seek compensation.
Alleged Violations against Midwest Support Services, Inc.
Tina M. Wilson vs. Midwest Support Services, Inc.*
According to PACER, Midwest Support Services, Inc. allegedly called Missouri resident Tina M. Wilson on her cell phone on nine separate occasions during the time spanning from February 4, 2009 through April 29, 2009. She later claimed that in all of the voice messages, the company did not disclose itself as a debt collector seeking to collect a debt.
Feeling harassed by Midwest Support Services, Inc., Ms. Wilson hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:
- Failing to identify itself as a debt collector in all communications
- Using false, deceptive, and misleading means to collect a debt
The matter was later resolved.
Hire an Attorney
The phone number for this debt collection agency is 1-636-928-9099. If you see it on your caller ID at any time, you are being called by Midwest Support Services, Inc. If they leave voice messages that are vague and mislead you regarding who they are and why they are calling, hire a consumer attorney who can help you file a claim against Midwest Support Services, Inc. If you proceed with the litigation and win your case, you may be awarded $1,000 per FDCPA violation plus attorney's fees and court costs. When a collection agency abuses your rights, a good consumer attorney can help you make make them pay for their actions.
*Case taken from PACER (www.pacer.gov). File number is Case: 4:09-cv-01248-SNLJ from the United States District Court for the Eastern District of Missouri, Eastern Division.
Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Midwest Support Services, Inc. or any other third-party collection agency, you may not be entitled to any compensation.