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Updated on Author: Contributor: Sergei Lemberg

Is Retrieval Masters Creditors Bureau Calling You?*

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Is Retrieval Masters Creditors Bureau calling you? Here’s what you need to know:

ACA International, the trade organization for debt collectors, once estimated that debt collectors make over a billion communications with indebted consumers every year. Many of them, unfortunately, go too far and attempt to collect in ways that are outright abusive. They call at all hours of the night, threaten to seize your arrests, and even tell you that you can go to jail if you don’t pay. What they don’t tell you is that they are breaking the law.

Your Rights Under the FDCPA

While debt collectors are allowed to contact you and attempt to collect a debt, the Fair Debt Collection Practices Act (FDCPA) makes it illegal for them to use unethical actions like the following:

  • Using profane and obscene language
  • Contacting you at work if you are not allowed to receive calls there
  • Trying to collect amounts that exceed the original debt
  • Contacting you if they are aware that you are being represented by an attorney
  • Pretending to be police officers or federal agents
  • Threatening legal action they are not eligible to take or have no intention of taking

Company Profile: Retrieval Masters Creditors Bureau

Retrieval Masters Creditors Bureau is a collection agency located in Elmsford, New York. It was established in 1977, has 50 to 99 employees, and is managed by owner Russell Fuchs. A search of litigation records retained by the PACER (Public Access to Court Electronic Records) website confirms that Retrieval Masters Creditors Bureau has been accused of disregarding consumer rights during debt collection attempts.

Alleged Violations against Retrieval Masters Creditors Bureau

According to PACER, on or about December 29, 2014, a Georgia resident sent Retrieval Masters Creditors Bureau, which had been contacting her about an alleged debt, a cease and desist letter via certified mail. 13. The company signed for the letter confirming receipt on January 2, 2015, but on or about January 5, a Retrieval Masters Creditors Bureau representative called her cell phone in an attempt to collect the debt.

Her next step was to engage a consumer attorney and sue Retrieval Masters Creditors Bureau for allegedly violating the FDCPA in the following ways:

  • Calling her after having received written notification to cease communication
  • Engaging in harassing and abusive conduct
  • Using false, deceptive and misleading means to collect a debt
  • Using unfair and unconscionable means to collect a debt

The matter was later dismissed.

Hire an Attorney

The phone numbers below have all been associated with Retrieval Masters Creditors Bureau:

If any of these numbers appear on your caller ID when the phone rings, a debt collector is calling. If they contact you after receiving a cease communications notice and it is not for an acceptable reason (advising you that legal action is commencing or confirming that the matter is being dropped) hire an FDCPA attorney who can help you sue Retrieval Masters Creditors Bureau for violating your rights under the FDCPA. You could potentially receive $1,000 per FDCPA violation as well as attorney’s fees, court costs, and any actual damages. You may owe a debt, but it has to be collected according to approved guidelines, or penalties result.

*Case taken from PACER (www.pacer.gov). File number is1:15-cv-00543-SCJ from United States District Court, for the Northern District of Georgia

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Retrieval Masters Creditors Bureau, or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributor: Sergei Lemberg
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