If DCM Services collection agency is calling you at work and causing you distress you have the right to tell them to stop calling you. The Fair Debt Collection Practice Act gives consumers detailed rights when it comes to debt collection.
While it is not illegal for debt collector to call you at work, the FDCPA does not allow debt collectors to call you at work if the debt collector has “reason to know” that your employer forbids those kinds of calls.
“Reason to know” just means that you have to let the debt collection company know either in writing or on the phone that you want them to stop calling you at work or that your employers doesn’t allow collection calls.
Methods for Stopping Debt Collectors from Calling You
The FDCPA says that you don’t have to put up with being treated poorly by debt collection agencies. No consumer has to put up with harassment from debt collectors. If a debt collector continues to call you at work you can ignore their calls.
You can also hang up on callers that mistreat you, threaten you with legal action or other severe consequences, or speak to you disrespectfully. You can also let them know they you are planning on recording their phone calls. Lastly, you can send them a formal notice to have them to stop contacting you.
If you send a formal notice and they continue to call you can file a claim and receive monetary damages from that company.
Damages You May Be Entitled To
If DCM Services continues to call you at work even after you have told them to stop calling you at work you can receive statutory damages. The FDCPA forbids collection agencies from calling a place of business after they have been told by the consumer to stop.
If they continue to call you can receive up to $1000 in statutory damages. If the harassment continues you can also receive damages for:
- Emotional distress – If the continued calls give you severe anxiety that makes it difficult for you to live your life you may be entitled to damages for that.
- Physical distress – If your emotional stress and suffering causes you to have physical problems like insomnia, high blood pressure, or other problems you can receive damages.
- Lost wages – If you need to take time off from work to recover from the stress induced by the harassment you can receive damages for that even if you used PTO or paid sick days to recover. If you were fired from your job due to the harassment you may receive damages for that as well.
Talk to an Attorney Today
If a debt collector won’t stop contacting you at work, an FDCPA attorney twill be able to let you know what next steps to take to make sure the harassment stops as soon as possible. An attorney can listen to the facts of the case and can best advise you on how to proceed.
*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against DCM Services or any other third-party collection agency, you may not be entitled to any compensation.