Many Americans are overwhelmed by debt and dealing with calls from collection agencies. While you may owe the amount being demanded, debt collectors like to ignore the fact that there is a legal and illegal way to collect it.
If you are being shouted at, humiliated and abused in general, learn more about your rights.
Your Rights Under the FDCPA
The Fair Debt Collection Practices Act, or FDCPA, establishes guidelines that define consumer rights, regulates the ways that collection agencies may conduct business, and gives you the right to sue collection agencies that behave in the following ways:
- Failing to identify themselves during each communication as a debt collector
- Threatening legal actions that they have no intention of taking
- Using an autodialer to leave a series of pre-recorded messages
- Calling at inconvenient times, such as before 8:00 a.m. and after 9:00 p.m. in your time zone
- Telling you that by failing to pay the debt, you have committed a crime and will be arrested
- Use profane or obscene language
Company Profile: The Best Service Company
If you are being called by The Best Service Company, information about the company is below.
The Best Service Company, is a debt collection company located in Culver City, California. It was established in 1931, has less than 10 people on staff, and is managed by owner R W Milstein. The company presently has a D- rating with the Better Business Bureau.
Legal records on file at the PACER (Public Access to Court Electronic Records) website indicate that many consumers who felt that they were being harassed by The Best Service Company hired their own attorneys to help them fight back.
Alleged Violations against The Best Service Company*
According to PACER, on July 23, 2010 The Best Service Company allegedly sent a collection letter to a California man warning that he had seven days to pay the debt or face legal action. He called the agency immediately, informed them that he had declared Chapter 7 bankruptcy, and provided his attorney’s information, but more calls and a letter allegedly followed.
Feeling harassed by The Best Service Company, he hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:
- Contacting him directly although he was represented by an attorney
- Using unfair or unconscionable means to collect a debt
The matter was later resolved.
Hire an Attorney
The phone numbers for this debt collection agency are:
If you notice either of them on your caller ID when the phone rings, it means that you are being called by The Best Service Company. If they contact you directly about a debt even after you have retained counsel, hire a consumer attorney who can help you pursue the matter in court.
If you file a claim against The Best Service Company, you could win $1,000 per FDCPA violation, plus court costs and attorney fees. When a collection agency pushes you too far, a lawsuit can quickly draw them back.
- How Can an Attorney Help Me with an FDCPA Claim?
- Has a Debt Collector Been Calling You at Odd Hours?
*Case taken from PACER (pacer.gov). File number is Case 2:10-cv-08796-VBK from the United States District Court for the Central District of New California, Western Division.
Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against The Best Service Company or any other third-party collection agency, you may not be entitled to any compensation.